Policies and Procedures

What is a policy?

A policy covers the beliefs and values of the setting and shows how we deliver our childcare and early years education. They are the principles that guide us. Our policies will inform our procedures and make sure that we adopt a standard of practice in our setting that minimises risk to the children in our care. All policies basically stick to the principle of providing the safest possible environment for children, with an element of risk.

What are procedures?

Procedures clearly state the course of action to be taken in a given situation. This makes sure that our childcare practice is consistent and that clear standards of practice are upheld. Clear procedures can have significant benefits for everyone concerned, staff, volunteers, parents and children. Procedures make sure that everyone knows what will happen in any given and carefully planned procedures also make sure that children benefit from a consistent approach that gives them the comfort of an established routine.

A policy is a course of action adopted by an organisation or individual. Policies inform procedures.
A procedure is a series of actions carried out in a certain order or manner.

Please note, due to the new General Data Protection Regulations we are currently in the process of updating our policies. We apologise for any inconvenience. 


Administering Medicines


Allergies & Illnesses

Arrival & Collection of Children

Behaviour Management
(includes Bullying)


Compliments, Concerns & Complaints

Confidentiality and Client Access to Records

Continence & Nappy Changing

De-escalation Strategies & Positive Handling

Disciplinary & Grievance Procedure


Employment & Staffing

Equal Opportunities

Equipment & Resources


Fees & Funding

First Aid

Food & Drink
(includes Food Hygiene)

Health & Safety
General Standards

Information Sharing

Key Persons

Looked After Children

Missing Child

Outings & Visits

Parental Involvement

Prevent Duty & Promoting British Values

Privacy Notice


Provider Records

Reporting & Recording
(Accidents & Incidents)


Supporting Children with SEN

Student & Volunteer Placements

Terms and Conditions

Transfer of Records


Uncollected Children

Working with Other Agencies

Children's Records

Notification of Leaving

Committee Constitution

07582 371984

The WI Hall, Feltwell, Thetford IP26 4DB, UK

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